Managed Care

The Scheme has contracted with Medscheme as a Manage Health Care Organisation in terms of the Act to render Managed Health Care services to the Scheme and its members. These services are provided through various managed health care programmes which include oncology, chronic medicine management, psychiatry etc. 

Managed care programme contact details

ProgrammeTelephoneFaxEmail
Integrated Care (cardiovascular, diabetes and respiratory, maternity, psychiatry, spinal)860 100 078866 040 569dm@medipos.co.za
Oncology860 100 078866 018 978oncology@medipos.co.za
Prescribed Minimum Benefits860 100 078866 094 413dtp@medipos.co.za
Medicine Risk Management (chronic medication)860 100 078866 018 977chronic@medipos.co.za
Hospital Risk Management (for hospital pre- authorisation)860 100 078866 040 355preauth@medipos.co.za
Dental Management860 100 078865 608 087dental@medipos.co.za
Aid for AIDS- HIV/ AIDS Management860 100 646800 600 773afa@afadm.co.za

Contact Us

Client Services
Tel: 0860 100 078
Fax: 086 566 1372
Email: enquiries@medipos.co.za

Managed Care Services (including hospital
pre-authorisation & ICON)

0860 100 078

MEDiPOS Anti-fraud Hotline
Tel: 0800 112 811

24 Hour Pre-Auth Guide

Walk-in Centres

POPIA

Resolving Problems & Queries

COVID-19 Documents

Self Help Kit

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DISCLAIMER : The material and other information provided on this website is for educational, communication and informational purposes only and does not by any means supersede the rules of the Scheme. Please note that the scope of the Scheme and all terms and conditions are set out in detail in the rules of the Scheme. In the event of any discrepancy between this website and the rules of the Scheme, the rules of the Schemes always take precedence.